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tatipatez
Level 7

Help!!! Artemis!987B4F5D1FDC

I just got a message from MCAfee saying my computer is at risk it was detected Artemis!987B4FD1FDC.

I found the file location but I was not able to delete it.

Can you please help me remove it?

Thank you very much!!!

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5 Replies
Peacekeeper
Level 20

Re: Help!!! Artemis!987B4F5D1FDC

Did it remove it to the quarantine folder?

Try removing it in safe mode..

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tatipatez
Level 7

Re: Help!!! Artemis!987B4F5D1FDC

Hey Tony,

Today when I turn on my computer and McAfee did the scan it said again my computer is at risk and instead of the Artemis now just shows a different threat decteted: Dowloader.a!bdn.

It is not in the quarantine folder.

Thanks again!!!

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keiooz
Level 7

Re: Help!!! Artemis!987B4F5D1FDC

Try  scanning it on safe mode. It is a good step to work on first, then get back to normal mode and tell me what happens next.

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Hayton
Level 18

Re: Help!!! Artemis!987B4F5D1FDC

This may be a dormant thread but I've moved it into Artemis Discussion anyway.

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lakshmanans
Level 12

Re: Help!!! Artemis!987B4F5D1FDC

Dear tatipatez,

Could you tell us at which location the infected file resides ...?

some times the AV will notify the user nfected files got detected and no action taken .... why because the infected files may resides in system location System 32 or windows folder ....

Kindly schedule full scan and let us know weather the infected file cleaned or not.....

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