cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Generic Pup in System Restore

For the last couple of weeks several computers in my house get the message that generic pup.x is found in system restore. We click on fix problem & it says it can't completely remove it. I am wondering if it is a false message from McAfee or if I need to find another way to fix it. Any thoughts?
Labels (1)
3 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 4

RE: Generic Pup in System Restore

System Restore folders are protected by Windows, therefore anything bad in there isn't cleanable by normal means.

To be safe I would advise to Disable System Restore. That will get rid of those folders. You can re-enable it once the warnings cease.

RE: Generic Pup in System Restore

Thank you! I'm trying that now on the 2 having that issue. Hopefully it will work.
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 4 of 4

RE: Generic Pup in System Restore

Good luck.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community