The Generic PUP.z!bc has been detected by my anti-virus program. It was not able to be deleted by my program. In the past, I was able to search for the files on the computer, and successfully remove them manually. However, my anti-virus program detected the potential unwanted program, and was unable to remove all of it. I searched for the files, but they were not able to be located. These programs have been quarantined. Any assistance would be greatly appreciated in how I can remove this program. Thanks.
Thanks for the information. I scanned my computer, and the potentially unwanted program was not detected. However, I will refer to the information you provided just in the event the programs are detected again.
No worries - I'll mark the thread as assumed answered for now, but if you need any further assistance please do come back and start a new thread.