Mcafee Live safe is detecting the porsche.exe file as virus and the file is getting quarantined
The porsche.exe is part of "Electronics Arts Need for Speed 5 porsche 2000" installable software
The Live safe reports as virus "Artemis!F27B84BC91EA"
An email has been sent to email@example.com
Solved! Go to Solution.
Moved to Artemis Discussion and header edited to get the attention of support personnel. File removed for safety reasons.
If you submitted correctly you should have received an automated response. After a few days you should receive a case ID # , if it isn't resolved by then post the number here so we can alert support.
I am still unable to play the game. The "Porsche.exe" file is quarantined by the LiveSafe. Do you want the snapshot ? Also, I did try to remove file from quarantine by using LiveSafe and doesn't seem to work.
Did you receive a Analysis ID# after your submission, as Colleague Exbrit explained? Due to the length of time passed, I will escalate internally on your behalf. Hopefully the Technicians/Engineers can resolve.
Please Note...That until the particular File has been suppressed, it will still be detected even if you should attempt to (Exclude).
Could you kindly inform us if your issue does indeed get resolved?
All the Best,
Here is the Analysis ID: 10133050. By when can I expect the technicians/engineers to resolve this issue.
You are quite welcome I just received a response back from McAfee Labs. Your (Escalated) Ticket is Ticket #: AM000626 - False Artemis