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gremory
Level 7

False detection Artemis!7D17632C09D8

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Hello there,


The following file was detected and quarantined by McAfee Virus Scan - RFOLYMPIC.EXE


Threat Detected Artemis!7D17632C09D8 (Trojan)


File Path : C:\USERS\USER\DOWNLOAD\PATCH_02.01.2011\PATCH_02.01.2011


The file has no viruses or malwares at all, it's a well-tested online game client, but somehow it's always quarantined by Mcafee.


Thanks in advance!


Best Regards.

on 9/15/11 11:03:34 AM CDT
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1 Solution

Accepted Solutions
nchattop
Level 12

Re: False detection Artemis!7D17632C09D8

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Hi

Artemis False detection has been suppressed and it should no longer exist or trigger on your system.

Regards

Neha C

McAfee SME

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7 Replies
pammirab
Level 11

Re: False detection Artemis!7D17632C09D8

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Hello,

Thanks for reporting this. We will take a look at the application and will let you know of any updates.

Best Regards,

Patty

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pammirab
Level 11

Re: False detection Artemis!7D17632C09D8

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Hello,

This has been escalated to the research team for further investigation and we will let you know of the analysis results.

Best Regards,

Patty

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nchattop
Level 12

Re: False detection Artemis!7D17632C09D8

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Hi

Artemis False detection has been suppressed and it should no longer exist or trigger on your system.

Regards

Neha C

McAfee SME

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gremory
Level 7

Re: False detection Artemis!7D17632C09D8

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Edit .: For some reason, I can't seem to restore the item.

The viruscan still recognizes it as a false positive, even after upating it

Is there anything I can do?

Thanks!

Message was edited by: gremory on 9/23/11 7:57:45 PM CDT
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pammirab
Level 11

Re: False detection Artemis!7D17632C09D8

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Hello,

This was not reflected in our database for some reason. It is now fixed and the file should no longer be detected in approximately 30 minutes.

We apologize for any inconvenience.

Best Regards,

Patty

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gremory
Level 7

Re: False detection Artemis!7D17632C09D8

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Many thanks for the help !

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pammirab
Level 11

Re: False detection Artemis!7D17632C09D8

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You are welcome!

Best Regards,

Patty

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