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phil_lutas
Level 7

False Positive - Thinking Worlds - Artemis!13E2CD73ACD9

Hi, I'm receiving reports from our customers that Mcafee is flagging our installed product as a potential virus which I believe is a false positive.

I tried using the reporting form at the following URL but I get "Page not found" on submit - 

https://secure.mcafee.com/apps/mcafee-labs/dispute-form.aspx?region=us

Details:

Download URL: http://www.thinkingworlds.com/3.5/installers/Thinking_Worlds_3_5_3.exe

The installer is a content creation tool for rapid development of 3D simulations.

It uses a combination of .NET2.0, Visual C++ 2008 and DirectX9.0c.

Found with:

McAfee VirusScan Enterprise + AntiSpyware Enterprise
Version number: 8.8.0 (8.8.0.777)
Build date: 1/13/2011
 
Anti-virus License Type: licensed

Scan engine version (32-bit): 5400.1158

Virus reported as:

Artemis!13E2CD73ACD9

Anyhow, could someone please verify this file is actually ok?

Thanks,

Phil Lutas

Caspian Learning

Message was edited by: Ex_Brit on 02/12/11 10:45:51 EST AM
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4 Replies
exbrit
Level 21

Re: False Positive - Thinking Worlds - Artemis!13E2CD73ACD9

Moved to Artemis Discussions and header adjusted for better attention.

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phil_lutas
Level 7

Re: False Positive - Thinking Worlds - Artemis!13E2CD73ACD9

Thanks

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jorgea
Level 7

Re: False Positive - Thinking Worlds - Artemis!13E2CD73ACD9

Has your case been solved here at http://www.mcafee.com?

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phil_lutas
Level 7

Re: False Positive - Thinking Worlds - Artemis!13E2CD73ACD9

Hi, as far as I'm aware there hasn't been any resolution to this problem yet.

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