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balle2013
Level 7

False Positive Submission

Greetings,

One of our legitimate file viewing softwares is being marked as malware :

McAfeeArtemis!50FA86FF6DE620150310
McAfee-GW-EditionBehavesLike.Win32.BadFile.wc20150310

http: //joyfax.com/download/JoyfaxServerDEMO.exe

Please check and confirm this a false positive.  There is no malware contained or bundled into our software.

Thank you,

Nicole

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1 Reply
catdaddy
Level 20

Re: False Positive Submission

Moved to Malware Discussion > Artemis >Discussions By Moderator

You may try following these Guidelines/Instructions:

Corporate

Detection Dispute Submission | McAfee Labs

Submit a Virus or Malware Sample | McAfee Labs

Regards,

Catdaddy

Cliff
McAfee Volunteer
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