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False Positive- Legitimate software detected as Win32.Adware

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A legitimate software DupInOut Duplicate Finder (DupInOut_Setup.exe) is being falsely identified as behaveslike.win32.adwarefiletour.th.

VirusTotal Link:

https://www.virustotal.com/gui/file/8de22e0c681a6d38f9edc0dc7dd8b101fffff681677787ce5dfa42ebe4c3f0a6...

DupInOut Duplicate Finder is a legitimate duplicate files finder software that follows the best industry practices and strictly adheres to the Google Software Principles. The software is clean and safe and it does not engage in any dangerous, malicious or suspicious activities.

I request you to kindly fix this false positive asap. Thank you so much for your time.

1 Solution

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Re: False Positive- Legitimate software detected as Win32.Adware

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Sorry I am only an user like you but will try to send the VT details to my old contact. If not a mod could;d help

Ok emailed my McAfee contact note also VT goes by what McAfee says so they them selves do not change things.

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6 Replies

Re: False Positive- Legitimate software detected as Win32.Adware

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submit the file as well as the VT link you gave as per

How to submit virus samples and false positives to McAfee

Re: False Positive- Legitimate software detected as Win32.Adware

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Thank you for your reply!

I have already submitted an email request according to this guideline https://kc.mcafee.com/corporate/index?page=content&id=KB85567

I have received a reply stating the automated analysis was not able to determine that the file is a malware.. (Analysis ID: 11034936)

Could you please forward your findings to the VirusTotal so that they whitelist my file accordingly and it is no longer detected as a malware?

Thank you and I appreciate your time.

Regards

Re: False Positive- Legitimate software detected as Win32.Adware

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My apologizes. The improved new build's Analysis ID is: 11035157 and the VirusTotal link is as follows:

https://www.virustotal.com/gui/file/da1c23ff10e11828756d287e1a3863ab5c62449e44a3bfe4d2abd80a22959da5...

Re: False Positive- Legitimate software detected as Win32.Adware

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Sorry I am only an user like you but will try to send the VT details to my old contact. If not a mod could;d help

Ok emailed my McAfee contact note also VT goes by what McAfee says so they them selves do not change things.

View solution in original post

Re: False Positive- Legitimate software detected as Win32.Adware

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Oh, that's okay..

I was wondering why VirusTotal continues to show the file as malicious so many days after even McAfee's automated analysis email determined it was not.

Re: False Positive- Legitimate software detected as Win32.Adware

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The file appears clean now. Thank you so much for your help!

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