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Former Member
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Message 1 of 5

False Positive: Artemis!FD951CB4D2AB

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This is regarding the false detection of Advance System Care by McAfee Antivirus.

Advance System Care is a genuine software for windows that optimize windows PC for better performance. This software does not contains adware, installs toolbars, hijack browsers or has other unclear objectives. It is not involved in any kind of malicious activities. The website of Advance System Care is McAfee Secure Certified. check the link given below:-

Certified Site advancepctools.net

I have submitted this file to McAfee Labs but didn't get any response yet.

Analysis ID: 10216491

Regards,

Ashish Parihar

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catdaddy
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Message 3 of 5

Re: False Positive: Artemis!FD951CB4D2AB

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I just received the following correspondence:

Hello Cliff,

The reported file belongs to “Advance System Care”. File has proper EULA before installing the application.

Detection has been suppressed.

Regards,
Masthan

Could you kindly confirm that the Detection is indeed 'Suppressed' on your end?

Thank you,

Cliff\CD

Cliff
McAfee Volunteer

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catdaddy
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Message 2 of 5

Re: False Positive: Artemis!FD951CB4D2AB

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I will contact someone from McAfee Labs on your behalf. Thank you for providing the Analysis ID #.  We should hear some thing soon.

Your Escalation Ticket number is Ticket #: AM000709 .

All the Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
catdaddy
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Message 3 of 5

Re: False Positive: Artemis!FD951CB4D2AB

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I just received the following correspondence:

Hello Cliff,

The reported file belongs to “Advance System Care”. File has proper EULA before installing the application.

Detection has been suppressed.

Regards,
Masthan

Could you kindly confirm that the Detection is indeed 'Suppressed' on your end?

Thank you,

Cliff\CD

Cliff
McAfee Volunteer

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Former Member
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Message 4 of 5

Re: False Positive: Artemis!FD951CB4D2AB

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Cliff & Masthan,

Thanks for your help guys.

Regards,

Ashish

catdaddy
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Message 5 of 5

Re: False Positive: Artemis!FD951CB4D2AB

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Hi Ashish,

                 You are most welcome   I am glad all is okay now. I will pass on your appreciation to Masthan, those 'Guys\Gals' from McAfee Labs are immensely appreciated for their timely assistance.

All the very Best,

Cliff\CD

Cliff
McAfee Volunteer

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