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YumTum
Level 7

False Positive Artemis!BDF3759CDD65

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Hi there,

Many of our customers are reporting false positives with one of our dll files (Artemis!BDF3759CDD65). This is a very important matter and we very concerned about this false positive. I have reported this to virus_research@avertlabs.com but would like to know what other steps could be taken to speed up this process?

Thanks very much,

-YumTum

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1 Solution

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vinoo
Level 13

Re: False Positive Artemis!BDF3759CDD65

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Thanks for reporting - the file has been added to our whitelist.

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2 Replies
YumTum
Level 7

Re: False Positive Artemis!BDF3759CDD65

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VirusTotal.com is still reporting that McAfee and McAfee-GW-Edition are detecting our file as a false positive:

McAfee5.400.0.11582010.12.08Artemis!BDF3759CDD65
McAfee-GW-Edition2010.1C2010.12.07Artemis!BDF3759CDD65

Please help as this is a very important matter to us!

-YumTum

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vinoo
Level 13

Re: False Positive Artemis!BDF3759CDD65

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Thanks for reporting - the file has been added to our whitelist.

0 Kudos