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exbrit
Level 21

False Positive - Artemis!8E9897943BA5

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Nero SmartErase (an optical media erase tool from Nero) is suddenly being detected as a Trojan as of this morning.

C:\Users\Peter\Downloads\Nero SmartErase\SERASEE7211C8A.EXE

Case number from my email to Avert is 6823070.

Message was edited by: Ex_Brit on 11/01/12 4:36:16 EST PM
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SamSwift
Level 12

Re: False Positive - Artemis!8E9897943BA5

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Hi,

The detection has been supressed in the database - please confirm that the issue is solved on your side.

Thanks,

Sam

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5 Replies
exbrit
Level 21

Re: False Positive - Artemis!8E9897943BA5

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Now a month and still being detected.

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Peacekeeper
Level 20

Re: False Positive - Artemis!8E9897943BA5

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What you can do is PM you know who with detection and analysis id and he will clear it. Of course not what normal user can do. they need to speed things up.

Message was edited by: Peacekeeper on 12/01/12 12:48:55 PM
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exbrit
Level 21

Re: False Positive - Artemis!8E9897943BA5

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Emailed.

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SamSwift
Level 12

Re: False Positive - Artemis!8E9897943BA5

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Hi,

The detection has been supressed in the database - please confirm that the issue is solved on your side.

Thanks,

Sam

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exbrit
Level 21

Re: False Positive - Artemis!8E9897943BA5

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Thanks Sam, it has indeed been suppressed.  Thanks again.

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