Hello McAfee Team/Community,
VirusTotal.com is showing that our product Driver Whiz is being flagged twice by McAfee as malware/malicious software.
McAfee: Artemis!88E77A869D60
McAfee GW-Edition: Artemis
I want to submit our product through the Detection Dispute Submission | McAfee Labs
The form requires more specific info on which McAfee product is flagging us including the Engine Version and .DAT Version. How do I find this information? Any assistance is greatly appreciated.
Solved! Go to Solution.
Sorry for the delay, I've whitelisted the file. Please confirm it's no longer detected.
- David
I might add that when doing a Web Advisor Site report, the site is 'Safe' http://www.mcafee.com/threat-intelligence/site/default.aspx?url=http://www.whiz-solutions.com/index....
Is this the Company's site for the software? I might add also, please no Links/Attachments until McAfee has cleared/analyzed.
Thank you,
-CD
Thanks for the quick response CD. That is not our site unfortunately. It would be DriverWhiz.com, but I checked it as well and received the same 'Safe' minimal risk review.
Thank you ,
I did indeed contact an Engineer from McAfee whom deals with the Artemis Detections. I provided the 'Artemis Detection' in which you posted. It very well could be a False Positive. Hopefully we will hear back in short order, primarily due to the Holiday Weekend.
All the Best,
-CD
Hey CD,
Any updates on this? I still don't think I have heard anything back since the holiday weekend.
Thanks
Sorry for the delay, I've whitelisted the file. Please confirm it's no longer detected.
- David
Thanks David. I'm happy to get this resolved finally.
-Stephen
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2821 Mission College Blvd.
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