This is regarding the false detection of System-Care by McAfee Antivirus.
System Care is a genuine software for windows that optimize windows PC for better performance. This software does not contains adware, installs toolbars, hijack browsers or has other unclear objectives. It is not involved in any kind of malicious activities. The website of System-Care is McAfee Secure Certified Site www.globalpcworks.com
I have submitted this file to McAfee Labs but didn't get any response yet.
Analysis ID: 10166576
Solved! Go to Solution.
Your Escalated Ticket Number is as follows Ticket #: AM000642 - False Artemis
We should hear something in short order. During the interim, kindly monitor this thread.
Should I hear anything else from the Labs, I will immediatey inform you.
I will give it 1 more business day, as we generally allow 3-4 business days for them to Analyze/Process (Followed Protocol) before escalating. When exactly did you submit your 'Detection, may I ask? By it being a 'McAfee Secure Site should go towards your favour in getting it Suppresed/WhiteListed.
If still not cleared by tomorrow, I will contact them internally again on your behalf. We Mods work very closely with the Engineers from the Labs. Thank you for your patience.
Thank you In that case I will definitely contact a 'Higher Tier' Tech of the team, and apprise of such.
Please be informed, Email just sent.
Thank you for your patience,
The sample has been suppressed and marked clean. You will see an update in the system within 2 hours.