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racerboy
Level 7

False Positive - Artemis!46B21CD7BA7A

Artemis!46B21CD7BA7A

I am having trouble with this artemis. I know it's a false artemis, as I've been using it for a year or so before getting mcafee. Now that I got mcafee earlier last year, it has been saying that it's a false artemis.  The program's .exe file is what has been triggering the false positives. I have been putting up with mcafee's false artemis problems since i got mcafee, hoping that the program would be updated to allow me to ignore the false alerts, but it has not. I got tired of waiting, so I emailed the virus research about it over a week ago and they said it said: inconclusive [eap.exe] I have since been waiting for the further analysis, and they have not gotten back to me about it. I am starting to get tired of all these problems with mcafee. Can someone please fix this? I am tired of mxafee's lack of support. If this program isn't fixed soon, I will have to cancel my subscription to mcafee and get a different antivirus program, because mcafee is useless when I have to always disable the real time scanning to be using the program.

Thanks

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6 Replies
racerboy
Level 7

Re: False Positive - Artemis!46B21CD7BA7A

Anybody????

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racerboy
Level 7

Re: False Positive - Artemis!46B21CD7BA7A

Well, since I haven't had a response from anybody in TWO weeks, I assume mcafee is not going to fix this problem. I guess I'm going to have to cancel my subscription to mcafee and switch to AVG. I will be contacting my computer tech guy early this week and have hime come over and help me switch. I am NOT happy with the service here at all. I should have listened to my friends and stayed with avg... Mcafee is useless.

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khm
Level 7

Re: False Positive - Artemis!46B21CD7BA7A

I have faced during 8 days for another False Positive Artmesis case (with PatternExplorer.exe). I exaclty have exactly got the same kind of support from McAfee, means nothing.

I am also considering using another anti-virus on all my PCs (currently 6 in my family) due to the lack of support.

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showvik
Level 12

Re: False Positive - Artemis!46B21CD7BA7A

Hi,

Apologies for the delay in getting to this. We have suppressed Artemis!46B21CD7BA7A. Please allow up to 30 minutes for the changes to reflect in Artemis system.

Regards,

Showvik

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SamSwift
Level 12

Re: False Positive - Artemis!46B21CD7BA7A

Marking thread as assumed answered - please advise if you are still seeing an issue.

Thanks,

Sam

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racerboy
Level 7

Re: False Positive - Artemis!46B21CD7BA7A

Yes, it's fixed. Thank you

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