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False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

I have already submitted a false positive request.  The case was escalated but I have not had any follow-up and the detection is still there.  

inconclusive [integosetup.exe]                                                                     

  Automated analysis was not able to determine that this file is malware. This file is   
being sent for further processing and the DAT files will potentially be updated if     
detection of this sample is warranted.

Can someone please follow-up and have the detection removed?

7 Replies

Re: False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

Also post the details of an www.virustotal.com scan of the file here please.

Re: False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

Here is the VirusTotal detection:

https://www.virustotal.com/gui/file/4ff42fdd2a8bda01b20a47abf4711917130c13ad1df49116bbc91339179bf771...

I have also attached a password protected version of the exact file in question.

Re: False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

did you get a reply re fixing the issue if not I will send the VT link onward. IE other than the email you referenced

Re: False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

I have not received any reply regarding this False Positive and it is still being detected. 

Re: False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

Has there been any progress?  I have not received any reply here or via e-mail.

Thank you.

Re: False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

@Peacekeeper 

This is still being flagged as detected, and I have not received any update on this ticket.  Do we have any status update for this?

Thank you.

Re: False Positive: Analysis ID: 11033718 - Intego Antivirus for Windows

I have sent an email with your details to the Malware response area hope they still accepting my emails .. Got fingers crossed

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