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False Detection : Potentially Unwanted Program

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This is regarding the false detection of Pinnacle PC Performance by McAfee Antivirus.

Pinnacle PC Performance is a genuine software for windows that optimize windows PC for better performance. This software does not contains adware, installs toolbars, hijack browsers or has other unclear objectives. It is not involved in any kind of malicious activities. The website of Pinnacle PC Performance is McAfee Secure Certified Site pinnaclepcperformance.com 

I have submitted this file to McAfee Labs but didn't get any response yet.

Analysis ID: 10317072

Regards,

KK Sharma

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Message 5 of 5

Re: False Detection : Potentially Unwanted Program

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It just so happens that this detection is also considered to be a *Legitimate* (PUP) as well.

Hi Cliff,

The TI team have confirmed that this is also a legitimate PUP detection.

Regards,

Nick

Cliff
McAfee Volunteer

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Re: False Detection : Potentially Unwanted Program

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As per other case

Allow 3 days and if no reply we will escalate this

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Message 3 of 5

Re: False Detection : Potentially Unwanted Program

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Please be informed I just received the following correspondence from McAfee Labs;

Hi Cliff,

I sent this to the TI team to have a second opinion. This ticket is in their queue.

Thank you!


Danielle

Cliff
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Message 4 of 5

Re: False Detection : Potentially Unwanted Program

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I am awaiting confirmation as to whether this detection is going to be suppressed/or classified as a (PUP) under McAfee Labs policy.

Cliff
McAfee Volunteer
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Message 5 of 5

Re: False Detection : Potentially Unwanted Program

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It just so happens that this detection is also considered to be a *Legitimate* (PUP) as well.

Hi Cliff,

The TI team have confirmed that this is also a legitimate PUP detection.

Regards,

Nick

Cliff
McAfee Volunteer

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