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False Detection : Potentially Unwanted Program

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This is regarding the false detection of Pinnacle PC Performance by McAfee Antivirus.

Pinnacle PC Performance is a genuine software for windows that optimize windows PC for better performance. This software does not contains adware, installs toolbars, hijack browsers or has other unclear objectives. It is not involved in any kind of malicious activities. The website of Pinnacle PC Performance is McAfee Secure Certified Site pinnaclepcperformance.com

I have submitted this file to McAfee Labs but didn't get any response yet.

Analysis ID: 10317073

Regards,

KK Sharma

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Re: False Detection : Potentially Unwanted Program

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I just received this correspondence from McAfee Labs, please be informed. You may want to add it to your *Exclusion List*

Hi Cliff,

This is a legitimate PUP detection. Pinnacle PC Performance does not comply with our PUP policy.

Regards,

Nick

Cliff
McAfee Volunteer

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Re: False Detection : Potentially Unwanted Program

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Allow 3 days and if no reply we will escalate this

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Message 3 of 3

Re: False Detection : Potentially Unwanted Program

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I just received this correspondence from McAfee Labs, please be informed. You may want to add it to your *Exclusion List*

Hi Cliff,

This is a legitimate PUP detection. Pinnacle PC Performance does not comply with our PUP policy.

Regards,

Nick

Cliff
McAfee Volunteer

View solution in original post

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