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False Detection : Advance System Care

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Analysis ID: 10399078

Hi

MacAfee Team,

This is regarding the false detection of Advance System Care by MacAfee Antivirus.

Advance System Care is designed and tested with utmost care to keep your PCs running smooth, fast and error free.

It is not involved in any kind of malicious activities. This app does not modify any existing system settings, nor does it inject ads or hijack browsers. It is not involved in any kind of malicious activities. Our company is not only losing millions of users but our reputation and web traffic is also getting affected because of this. Please have this detection removed ASAP and revert with confirmation.

Details of the product are as follows:

File Name: Scad.exe

Detection Type: Advpctool

File location:

Website:

  Krishan Kant Sharma
Product Trust and Safety Manager
PCVARK Software Pvt. Ltd.
Email:
Skype: *******
Ph: Phone number removed by Moderator

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1 Solution

Accepted Solutions
catdaddy
Level 20

Re: False Detection : Advance System Care

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I just received the following correspondence/confirmation from McAfee Labs.

"

Hello Cliff,

The detection is accurate for the submitted file

Regards,

Vasanth

You may want to submit your latest Version/Build to the labs.

McAfee Detection Dispute Form

Cliff
McAfee Volunteer
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3 Replies
exbrit
Level 21

Re: False Detection : Advance System Care

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This may help:

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catdaddy
Level 20

Re: False Detection : Advance System Care

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I have escalated your detection, the Ticket number is as follows Ticket #: AM001148 - Artemis! and Analysis ID # ( Analysis ID: 10399078)

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: False Detection : Advance System Care

Jump to solution

I just received the following correspondence/confirmation from McAfee Labs.

"

Hello Cliff,

The detection is accurate for the submitted file

Regards,

Vasanth

You may want to submit your latest Version/Build to the labs.

McAfee Detection Dispute Form

Cliff
McAfee Volunteer
0 Kudos