Analysis ID: 10398166
This is regarding the false detection of Advance System Care by MacAfee Antivirus.
Advance System Care is designed and tested with utmost care to keep your PCs running smooth, fast and error free.
It is not involved in any kind of malicious activities. This app does not modify any existing system settings, nor does it inject ads or hijack browsers. It is not involved in any kind of malicious activities. Our company is not only losing millions of users but our reputation and web traffic is also getting affected because of this. Please have this detection removed ASAP and revert with confirmation.
Details of the product are as follows:
File Name: Scad.exe
Detection Type: Advpctool
File location: Link removed
Website: URL removed
Krishan Kant Sharma
Product Trust and Safety Manager
PCVARK Software Pvt. Ltd.
Email: Personal email address removed by Moderator CD
Personal Phone number removed by Moderator CD
We've reviewed the application and it does violate our Potentially Unwanted Programs (PUP) policy. I'm getting the details for you to review. Might take me another day or so.
It has been over a month that you reported your issue. Normally we have these resolved in (Days)? Could you kindly confirm if your issues is (Solved). If not we can only assume it is.
Consumer Products (Artemis!)