Mitchell GlassMate is commercial point-of-sale software for the Auto Glass industry. Software updates are delivered via exe files that can be downloaded from their website. (Actual download files removed until McAfee has deemed safe) Artemis regularly mis-classifies these files as "malicious".
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Thank you Please allow 4 business days for McAfee Labs to Analyze/Process, due to the Large volume of Detections on a daily basis. You should have received a confirmation that your submission was successful. Associated with it would be a Analysis ID #.
Should it be that your issue is not resolved after 4 days, kindly post back the Analysis ID #, and I will contact a Technician/Engineer on your behalf to expedite your case. I have removed the 'Download Files' inserted, until they have indeed been Whitelisted by McAfee Labs.
All the very Best,
McAfee Community Moderator