cancel
Showing results for 
Search instead for 
Did you mean: 

False Artemis!D7EEE87BDCB9

Jump to solution

Hi,

just bought new laptop with OS Windows10. Successfully reinstalled all necessary software only stucked with one accounting program.

As usually unzipped RAR including only two files- first was icon Help and second which launches program AgConnect.exe. This file is being deleted immediately after extracting. I find this file in McAfee quarantine list and after making it trusted it is simply deleted once again within few seconds.

Looking for quick response, because this program is really important and tested many times previously on different devices and I am sure that AgConnect.exe isn't any kind of treat..

Thanks

1 Solution

Accepted Solutions

Re: False Artemis!D7EEE87BDCB9

Jump to solution

File has been marked clean but may take up to 1-2 business days to reflect in DATs.

Thanks,

Kyle Smith

Security Researcher

7 Replies
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 2 of 8

Re: False Artemis!D7EEE87BDCB9

Jump to solution

Submit the detected file and post the analysis id number you get with the reply here and I will expedite the testing/clearing(if false that is)

If file is bigger than 10Mb you need to submit it to www.virustotal.com and post the scan link here instead.

Re: False Artemis!D7EEE87BDCB9

Jump to solution

Analysis ID: 10397846

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 4 of 8

Re: False Artemis!D7EEE87BDCB9

Jump to solution

Ok will escalate it

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 5 of 8

Re: False Artemis!D7EEE87BDCB9

Jump to solution

Ticket #: AM001127 - Analysis ID: 10397846 Artemis!D7EEE87BDCB9

Re: False Artemis!D7EEE87BDCB9

Jump to solution

Thanks for info. So it means file is infected?

Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 7 of 8

Re: False Artemis!D7EEE87BDCB9

Jump to solution

No just means they will check it and if false whitelist it.

Re: False Artemis!D7EEE87BDCB9

Jump to solution

File has been marked clean but may take up to 1-2 business days to reflect in DATs.

Thanks,

Kyle Smith

Security Researcher

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community