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tomasm
Level 7

False Artemis!D38EB21288CC

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Good morning.

We're developing some software, which is reported by McAfee as Artemis!D38EB21288CC, and by McAfee-GW-Edition as Artemis!Trojan

That is false positive.

Our exe file is downloadable here:

Sorry please do not link to detected files it is against forum TOS.

The exe is signed by company certificate.

We're ready to provide full source codes to prove that there is nothing malicious in our software

Please be so kind and fix your antivirus so it does not falsely report our software as threat.

Thank you

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1 Solution

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dmeier
Level 13

Re: False Artemis!D38EB21288CC

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I've located the sample, and reviewed it.  I didn't see anything malicious with Tiny Download Manager 2.3, and have whitelisted the file.

- David

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15 Replies
tomasm
Level 7

Re: False Artemis!D38EB21288CC

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I should probably note that I've emailed virus_research@mcafee.com many times with no response whatsoever, and that is the reason I'm posting on this forum.

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Peacekeeper
Level 20

Re: False Artemis!D38EB21288CC

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What To Do When McAfee Detects Legitimate Software As An Infection - How to Submit To McAfee Labs & ...

Follow the email submissions and zip and password protect the file. You will get an immediate reply with an analysis ID number post that here and if not addressed in 4 days post back and I will escalate it direct to the lab techs

When you emailed them did you do it this way with a password protected zip file as above?

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tomasm
Level 7

Re: False Artemis!D38EB21288CC

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Nope, I didn't attach the zip file with password 'infected', because my file is NOT infected.

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tomasm
Level 7

Re: False Artemis!D38EB21288CC

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It turns out I am unable to send zipped exe files. My ISP's smtp server refuses password protected ZIP files in general. And gmail refuses exe file in ZIP.

So I renamed the exe file to .txt and then encrypted it in password-protected zip archive. This time it was sent properly. But no immediate reply at all. Not even any reply at all again after 10 minutes. Most likely your system doesn't like the .txt extension instead of exe.

Unfortunately I have no possible way how to email you the exe file.

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catdaddy
Level 20

Re: False Artemis!D38EB21288CC

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,

                Due to Colleague Peacekeeper's Geographical location, I am certain he will  do his best to further assist you after he awakes. He has dealt with this issue before.

All the best

Catdaddy

McAfee Volunteer Moderator

Consumer Products

Cliff
McAfee Volunteer
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Peacekeeper
Level 20

Re: False Artemis!D38EB21288CC

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I will send you my contact details. I will then zip it on your behalf.

Wish I copied the link before removing it.

Email coming

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dmeier
Level 13

Re: False Artemis!D38EB21288CC

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I've located the sample, and reviewed it.  I didn't see anything malicious with Tiny Download Manager 2.3, and have whitelisted the file.

- David

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Peacekeeper
Level 20

Re: False Artemis!D38EB21288CC

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David I had zipped and submitted two files on tomasm's behalf

Analysis ID: 9514129 tinydm.exe

Analysis ID: 9514128  tinydm_setup.exe

Can you please check the 1 you did not.

Thanks for whitelisting the file

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dmeier
Level 13

Re: False Artemis!D38EB21288CC

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Both files are now whitelisted.

- David

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