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mcneightrci
Level 7

False Artemis!CFCC233247F9

Greetings.

I attempted to download the latest support software for my Logitech MXMaster mouse at (Link Removed by Moderator) after a few failed downloads, decided to open up the small binary that was downloaded. Expecting a 24.2 Mb download and only getting 28 kb, it wasn't hard to find the culprit.

For the sake of completeness, I started off at (Link Removed by Moderator) and clicked on the Download link for (Link Removed by Moderator) which is what first gave me the corrupted binaries.

I received identical results from an earlier binary, which I will list in a separate False Artemis post.

-Neil

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2 Replies
catdaddy
Level 20

Re: False Artemis!CFCC233247F9

Hi Neil,

          In order to get your False Artemis! Detections Analyzed\Processed and Whitelisted. Please kindly pay close attention to these Guidelines\Instructions.

         NotePlease understand that I removed the links inserted, until McAfee has deemed them safe to click on\open.

All the very Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!CFCC233247F9

Hi Neil,

               Could you kindly inform us if your issue has been resolved? If that indeed is not the case, kindly provide us the Analysis ID# associated with (each) Artemis! Detection. And I will contact someone internally on your behalf,to expedite your case.

Thank you,

Cliff

Cliff
McAfee Volunteer
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