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hdcorp
Level 7

False Artemis!C8B051F849FD

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McAfee ePolicy Orchestrator Notification

McAfee Product Action: Malware deleted

Description: Notifications sends an e-mail message when
"Threat Detected and Deleted " events are received.

Source Computer: _

Affected Computer: DA30318

Last Logged on User: CORP\MA_EnglanP

Affected IP address: 10.16.200.89

Affected Object:
C:\E910_1\system\bin32\EndEOneMobileUI.exe

Actual Threat Names: Artemis!C8B051F849FD

Actual Threat Type: Trojan

Actual Products: VirusScan Enterprise

DAT version of Detecting Product (VSE): 8489.0000

This is an informational message, unless a large number
of the same Virus/Worm are being detected.

For additional information, see the Notification Log in
the ePolicy Orchestrator console.

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1 Solution

Accepted Solutions
catdaddy
Level 20

Re: False Artemis!C8B051F849FD

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I just received this correspondence back from the Labs.

"

Hi Cliff,

This file has been analyzed and whitelisted. It will no longer be detected by GTI.

Regards,

Nick

Cliff
McAfee Volunteer
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12 Replies
catdaddy
Level 20

Re: False Artemis!C8B051F849FD

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Try following these Guidelines/Instructions Submit a Virus or Malware Sample | McAfee Labs

In some instances using the Consumer method works as well:

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!C8B051F849FD

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Could you please apprise us if your issue has been resolved? Have you heard anything back from the Labs?

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!C8B051F849FD

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For your information..Please make sure you submit your detection (s).

Ticket #: AM000903 - Artemis! Detections   MB Ask Malware Response to you

Cliff
McAfee Volunteer
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dmeier
Level 13

Re: False Artemis!C8B051F849FD

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I've having this one reviewed a bit closer.  Is there a complete package that this file came from?  Could we get that, if so?

- David

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hdcorp
Level 7

Re: False Artemis!C8B051F849FD

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Our issue appears to have been resolved.  We have not seen a re occurrence of this alert for over 1 week.

We presume an exception has been added / whitelisted?

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catdaddy
Level 20

Re: False Artemis!C8B051F849FD

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Did you ever get a Analysis ID # back after your submission? I want to make certain it is indeed suppressed, before closing this.

Cliff
McAfee Volunteer
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hdcorp
Level 7

Re: False Artemis!C8B051F849FD

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Many thanks.

Unfortunately we didn't ever receive an analysis ID.

This was originally reported to virus_research@mcafee.com on 07/04/2017 @ 12:58, but no correspondence back.

Regards

HD Corp

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catdaddy
Level 20

Re: False Artemis!C8B051F849FD

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I have contacted the Lab Technician to confirm if your detection is indeed suppressed. After a successful submission, you should have received a Analysis ID #?  If you notice David's request in (Post #4).

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!C8B051F849FD

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I just received this correspondence back from the Labs.

"

Hi Cliff,

This file has been analyzed and whitelisted. It will no longer be detected by GTI.

Regards,

Nick

Cliff
McAfee Volunteer
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