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stalvan
Level 7

False Artemis!C660ED69419F

Pls help

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9 Replies
exbrit
Level 21

Re: False Artemis!C660ED69419F

This may help you and note the heavy blue line lower down the page appertaining to software owners:

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catdaddy
Level 20

Re: False Artemis!C660ED69419F

​,

                 Could you kindly confirm if your Detection has been suppressed?

Thank you,

All the Best,

-CD

Cliff
McAfee Volunteer
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stalvan
Level 7

Re: False Artemis!C660ED69419F

NO!

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catdaddy
Level 20

Re: False Artemis!C660ED69419F

​,

                Did you by chance receive a Analysis ID # after your submission? In any case I will escalate your issue on your behalf.

Thank you,

Cliff

Moderator

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!C660ED69419F

​,

                    In the future would you please post back and apprise us your issue is not resolved? Your Escalation Ticket Number is ;  Ticket #: AM000625 - False Artemis

Cliff
McAfee Volunteer
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desertgal
Level 10

Re: False Artemis!C660ED69419F

stalvan,

Can I get some more information about this file and why you believe the sample is clean?

If the full installation package for this file can be provided, that would be great as well.

Thanks,

DG

catdaddy
Level 20

Re: False Artemis!C660ED69419F

Thank you Desert Gal

-Cliff

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!C660ED69419F

​,

                 ​ is a McAfee Labs Engineer/Technician and is attempting to resolve your issue. Please see (Post#6) in order for her to progress moving forward, have you provided the information requested?

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!C660ED69419F

Considering this thread as 'Assumed Answered', as there has been no response back/activity. If assistance is still needed, please kindly create a New Discussion.

By

Moderator

Cliff
McAfee Volunteer
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