I send some files to Virus_reaserch@mcafee.com last week for scan. I was wondering how long does it take to analysed them and If I will notified with the result of the analysis.
It can take 5 - 10 days, longer sometimes. You should have received an auto-response immediately if you sent it correctly zipped and password-protected (encrypted) using the password infected .
There wont be a full reply normally. The file will just suddenly be cleared.
It's 8 days now, let's wait a few more to see if gets cleared. If not I will send a chaser email.
I also heard from my Contact at McAfee Labs today, that due to being short-staffed/large volumes of detections they are a tad behind on submitted Detections, but are adamantly working to resolve them.
For example : Re: False Artemis!1CF538BF86E6
Just thought I would add that...