cancel
Showing results for 
Search instead for 
Did you mean: 
stanp
Level 8

False Artemis!BE6240475455

Jump to solution

Greetings,

McAfee has started to detect the latest version (released 2 weeks ago) of our software MyTurboPC.

Note:  Until McAfee has determined the (Download) to be safe. Link to Download removed By Moderator.

            I hope you kindly understand.

It shows as Artemis!BE6240475455 and simply Artimis by McAfee GW edition and McAfee on Virus Total.

Any help removing this false detection would be greatly appreciated!

Stan Phillips,

NubrandSoftware

0 Kudos
1 Solution

Accepted Solutions
stanp
Level 8

Re: False Artemis!BE6240475455

Jump to solution

The detections have been removed - you can close this thread.

Much thanks!

0 Kudos
6 Replies
catdaddy
Level 20

Re: False Artemis!BE6240475455

Jump to solution

Hi Stan,

If you are the owner of the Software, kindly follow these guidelines/Instructions to resolve your issue.Detection Dispute Submission | McAfee Labs

Also an alternative suggestion is What To Do When McAfee Detects Legitimate Software As An Infection - How to Submit To McAfee Labs & ...

All the Very Best,

-CD

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: False Artemis!BE6240475455

Jump to solution

Hi Stan,

              I might add that after a successful submission, you should receive an automated reply from McAfee Labs with a Analysis ID#. After following protocol of waiting 4-5 days for your issue to be resolved. If that is not the case, kindly post back and provide the Analysis ID#.

               And I will contact a engineer from McAfee Labs to escalate on your behalf.

Again,

All the Very Best,

-CD

Cliff
McAfee Volunteer
0 Kudos
stanp
Level 8

Re: False Artemis!BE6240475455

Jump to solution

Great, thank you!

-Stan

0 Kudos
catdaddy
Level 20

Re: False Artemis!BE6240475455

Jump to solution

You are quiet Welcome

-CD

Cliff
McAfee Volunteer
0 Kudos
stanp
Level 8

Re: False Artemis!BE6240475455

Jump to solution

The detections have been removed - you can close this thread.

Much thanks!

0 Kudos
catdaddy
Level 20

Re: False Artemis!BE6240475455

Jump to solution

Thanks Stan ,

                    Glad to hear all is OK now.

All the Best,

-CD

Cliff
McAfee Volunteer
0 Kudos