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False Artemis!B9CABD632990

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This warning was received by one our clients when running the setup tool for ChiroTouch IPS Software.

The specific program flagged is CTValidate.exe. This is incorrect as this application is not a trojan, but an integral part of our software.

Please add this program to your exclusion/exception list as quickly as possible, as this will cause the client issues with our program.

Daniel Novoa

ChiroTouch

CSI Department

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1 Solution

Accepted Solutions
nkelly
Level 11

Re: False Artemis!B9CABD632990

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Hi Daniel,

This file has been added to our whitelist and will no longer be detected by GTI.

Regards,

Nick

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2 Replies
catdaddy
Level 20

Re: False Artemis!B9CABD632990

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Please follow the guidelines/Instructions in this link:Detection Dispute Submission | McAfee Labs

Regards,

Catdaddy

Moderator

Cliff
McAfee Volunteer
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nkelly
Level 11

Re: False Artemis!B9CABD632990

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Hi Daniel,

This file has been added to our whitelist and will no longer be detected by GTI.

Regards,

Nick

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