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faust6
Level 7

False Artemis!B7D64E70EE47

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Reginout system utilities ( reginout_setup.exe ) being detected as False : Artemis!B7D64E70EE47 Reginout is listed on cnet, tucows, microsoft pinpoint and is distributed with verisign signatures.Our website is tested by Norton 24/7. The software is in operation since 2009 by a company  which has won intel premium elite partner award. Expecting your efficient support to fix it asap.

Possibly Malicious Attachment Removed for Safety of others.

By Moderator

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dmeier
Level 13

Re: False Artemis!B7D64E70EE47

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I've whitelisted the file, and it shouldn't be detected any longer.

- David

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catdaddy
Level 20

Re: False Artemis!B7D64E70EE47

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,

                  Please follow these Guidelines/Instructions :

All the Best,

Catdaddy

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!B7D64E70EE47

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,

              As you can see from the following thread : we have assisted you with the same Application in the past. It is quite possible that something has changed, causing it to be detected.

Cliff
McAfee Volunteer
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faust6
Level 7

Re: False Artemis!B7D64E70EE47

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I've followed the procedure. In latest product update minor fixes were done in compliance with the Windows 10.

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catdaddy
Level 20

Re: False Artemis!B7D64E70EE47

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Then if the application has not been Suppressed/Whitelisted in 4-5 business days , Kindly post back the Analysis ID# as you have done in the past. I will then contact someone on your behalf, to expedite your case.

All the very best,

CD

Cliff
McAfee Volunteer
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faust6
Level 7

Re: False Artemis!B7D64E70EE47

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Thanks CD - always willing to help. You are so nice.

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catdaddy
Level 20

Re: False Artemis!B7D64E70EE47

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Thank you   That is why we are here...Having said that. I have my days

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!B7D64E70EE47

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,

            I just wanted to inform you that I have been assured, your detection will be reviewed. Of course this being a 'Long Weekend' for Canadians, hopefully we will hear more soon.

All the Best,

CD

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!B7D64E70EE47

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,

              Could you Please confirm that your issue is resolved?

Thank you,

CD

Cliff
McAfee Volunteer
faust6
Level 7

Re: False Artemis!B7D64E70EE47

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Yes it is! Great work guys. Quick and professional as always.

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