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elfusy
Level 7

False Artemis!A5CD52C7CD9A

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I've been using a program called TurboHUD.exe for a long time now but today it was suddenly quarantined. I excluded the file from the scans but it continues to be quarantined. I've sent a email as well. Thanks

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dmeier
Level 13

Re: False Artemis!A5CD52C7CD9A

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Please follow the process outlined by PeaceKeeper next time.

I have whitelisted the files, including the more recent version available on their website.  I have written a note to them as well, indicating that they shouldn't be naming the files (internally) as "notepad.exe" and "mspaint.exe".  This is a poor coding practice, and certainly causes confusion when people verify the intentions of their application.

Here are the files I whitelisted:

TurboHUD.exea5cd52c7cd9a15d67fb066c8335b74ff644,608
TurboMGR.exe1cf6dd98f1e2afe71dbe30c70dee3131529,408
TurboHUD.exeac2bfed672e300f7894380cee1dd172b651,264
TurboMGR.exed35899c00eb262c7bd359bf1f5f74c05535,552
TurboHUD.exef09c2d1ad4f2b307c2cfcaea096a9660652,288
TurboMGR.exed35899c00eb262c7bd359bf1f5f74c05535,552

- David

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Peacekeeper
Level 20

Re: False Artemis!A5CD52C7CD9A

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You should follow

post the analysis id number you get with the submission reply email and if no fix in 4 days ask and I will escalate the case.

dmeier
Level 13

Re: False Artemis!A5CD52C7CD9A

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Please follow the process outlined by PeaceKeeper next time.

I have whitelisted the files, including the more recent version available on their website.  I have written a note to them as well, indicating that they shouldn't be naming the files (internally) as "notepad.exe" and "mspaint.exe".  This is a poor coding practice, and certainly causes confusion when people verify the intentions of their application.

Here are the files I whitelisted:

TurboHUD.exea5cd52c7cd9a15d67fb066c8335b74ff644,608
TurboMGR.exe1cf6dd98f1e2afe71dbe30c70dee3131529,408
TurboHUD.exeac2bfed672e300f7894380cee1dd172b651,264
TurboMGR.exed35899c00eb262c7bd359bf1f5f74c05535,552
TurboHUD.exef09c2d1ad4f2b307c2cfcaea096a9660652,288
TurboMGR.exed35899c00eb262c7bd359bf1f5f74c05535,552

- David

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catdaddy
Level 20

Re: False Artemis!A5CD52C7CD9A

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Thank you for the clarification David, as I and others were confused, if you will.

For I surmised that the OP had submitted properly following the Guidelines/Instructions in the Faq.

All the Best,

CD

Cliff
McAfee Volunteer
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