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jalra05
Level 8

False Artemis!9BEEE453F22F

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Hi Team,

Our product ScriptRecorderInstall.exe was detected as Trojan by McAfee

McAfee: Artemis!9BEEE453F22F

DAT Version:8163.0000

Engine Version: 5800.7501

I am unable to send zip file of exe via mail as it was blocked by internal mail server exchange . Can you please let me know alternate way.

Thanks,

Ramesh

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1 Solution

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jalra05
Level 8

Re: False Artemis!9BEEE453F22F

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Hi CD, Issue was resolved , it has been added in whitelist . Thank you for your help on this.

-Ramesh Jallu

6 Replies
exbrit
Level 21

Re: False Artemis!9BEEE453F22F

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Try using GetSusp but make sure you enter your email in Preferences.

The link is in the following article along with further options for software owners (see the bold blue highlighted line)

The document is written with Consumers in mind but should help you.

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jalra05
Level 8

Re: False Artemis!9BEEE453F22F

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Thank You very much Brit for your help.

regards,

Ramesh

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catdaddy
Level 20

Re: False Artemis!9BEEE453F22F

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​,

Could you kindly confirm if your issue has been resolved,or if you need further assistance?  It would go a long way in getting this issue resolved,and thread closed.

Thank you,

-CD

Cliff
McAfee Volunteer
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jalra05
Level 8

Re: False Artemis!9BEEE453F22F

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Hi CD, Issue was resolved , it has been added in whitelist . Thank you for your help on this.

-Ramesh Jallu

catdaddy
Level 20

Re: False Artemis!9BEEE453F22F

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You are quite welcome We are glad that all is okay now.

All the Best,

-CD

Moderator

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!9BEEE453F22F

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Thank you Desertgal

-CD

Cliff
McAfee Volunteer
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