cancel
Showing results for 
Search instead for 
Did you mean: 
ratattack123
Level 7

False Artemis!9BE06C54320E

I cant download a game from Steam. McAfee stops installation right away.

0 Kudos
4 Replies
catdaddy
Level 20

Re: False Artemis!9BE06C54320E

Please try to follow these Guidelines/Instructions to get the File/Program Analyzed/Cleared;

It is not uncommon that Steam/Minecraft/FoxHud applications are picked up/detected.

All the Best,

CD

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: False Artemis!9BE06C54320E

,

                       I neglected to mention, that upon a successful submission you should receive a confirmation from McAfee Labs. Associated with it will be a Analysis ID#. Due to the large volume of detections on a daily basis, please allow 4-5 business days to be processed.

                        Should it be the case your issues are not resolved after such a period. Kindly post back the Analysis ID# associated with your detection, and we can contact someone at McAfee Labs on your behalf in a attempt to escalate the process.

All the Very Best,

CD

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: False Artemis!9BE06C54320E

,

                     Could you please inform us if your issue has been resolved, or if you need additional assistance?

All the Best,

CD

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: False Artemis!9BE06C54320E

,

                   Marking this thread as 'Assumed Answered' as no further activity. If further issues arise, kindly start another thread.

Thank you,

Cliff

Moderator

Cliff
McAfee Volunteer
0 Kudos