Ive been playing this game for a while and yesterday randomly it started not to work and a message came up saying quarantined please help me
Solved! Go to Solution.
Almost all Gamers at some point run into this. A lot has to do with the Game itself/and where you Download it from. If you feel that this is a safe and Legitimate Download, please follow the Guidelines/Instructions in this Link.
If you by chance run the McAfee Getsusp Tool,please remember to enter your Email address under "Prerferences" before scanning. You should receive a confirmation back with either a Analysis ID #, or a Work Item #.
Allow the appropriate time to be analyzed 5-7 business days and if not resolved we can quite possibly expedite the process.
I might add, that in Version 13.6 File exclusion has been re-introduced. However doing so is at your own risk. I say this For I feel it is best to make certain the Download/File is not malicious and is Cleared/White Listed.
And of course one could upload the file and check to see if other Anti-Virus Engines detect such also
However until McAfee has determined it to be safe, you will have it quarantined again.
Edited; To add more Content
Wishing you all the very best,
Thank you for your prompt attention to this issue
Your efforts to resolve the matter, is much appreciated.
Could you please indeed confirm that your issue is resolved, per McAfee Labs Technician (nkelly)?
If so please mark appropriately Helpful/Correct Answer so as we can deem this thread (Answered)
All the very Best,