cancel
Showing results for 
Search instead for 
Did you mean: 

False Artemis!98EBA0BD1148

Jump to solution

Ironically, this is being triggered by security software:

fcappdb.exe (Fortinet Client Application Database Service v5.0.1.194)

1 Solution

Accepted Solutions

Re: False Artemis!98EBA0BD1148

Jump to solution

Thanks, desertgal!  I just uploaded the exe to VirusTotal and confirmed that McAfee no longer flags it.

7 Replies
Highlighted
Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 2 of 8

Re: False Artemis!98EBA0BD1148

Jump to solution

​,

                    While this is what we suggest on the Consumer side of the Equation, it should work for Corporate also. or

http://www.mcafee.com/us/threat-center/resources/how-to-submit-sample.aspx

All the Best,

Cliff

Consumer Products

Moderator

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 3 of 8

Re: False Artemis!98EBA0BD1148

Jump to solution

Give it a few days after submitting. Should the case be that you have not heard anything back. Kindly post back and inform us. I will contact someone internally at McAfee Labs and escalate your issue.

All the Best,

-CD

Cliff
McAfee Volunteer

Re: False Artemis!98EBA0BD1148

Jump to solution

Hi rbblemur,

The sample has been suppressed and marked clean. You will see an update in the system within 2 hours.


Thank you!

Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 5 of 8

Re: False Artemis!98EBA0BD1148

Jump to solution

Thank you Desert Gal

Cliff
McAfee Volunteer

Re: False Artemis!98EBA0BD1148

Jump to solution

Thanks, desertgal!  I just uploaded the exe to VirusTotal and confirmed that McAfee no longer flags it.

Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 7 of 8

Re: False Artemis!98EBA0BD1148

Jump to solution

​,

                      If it is okay with you, I took the liberty of marking your confirmation as the 'Correct Answer' We are glad that your issue is resolved. Those McAfee Labs Techs are immensely helpful!

All the Best,

-CD

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
Reliable Contributor
Report Inappropriate Content
Message 8 of 8

Re: False Artemis!98EBA0BD1148

Jump to solution

​,

                     Could you confirm that your issue has been resolved, after following the McAfee Labs Engineer's advice?

Thank you,

Cliff

Cliff
McAfee Volunteer

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community