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False Artemis!96C36729FFEE

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Hello,

This is regarding the false positive detection of the file "PGChk.exe" from our company's legit software ProxyGate

ProxyGate is a legit software with end user agreement and its digitally signed with certificate, its 100% clean, no adware or bundled toolbars or other unclear objectives. It is not involved in any kind of malicious activities.

Please fix the False positive as soon as possible, this has affected our end users.

We have submitted this file to McAfee Labs:

Analysis ID: 10365460

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McAfee Employee dmeier
McAfee Employee
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Message 5 of 5

Re: False Artemis!96C36729FFEE

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This has been marked as clean, and shouldn't give you any more trouble.

- David

4 Replies
Reliable Contributor Peacekeeper
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Message 2 of 5

Re: False Artemis!96C36729FFEE

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Great if no fix in 3 days post back and we will escalate this .

Reliable Contributor catdaddy
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Message 3 of 5

Re: False Artemis!96C36729FFEE

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Ooops....Guess 2 answers are better than one.

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 4 of 5

Re: False Artemis!96C36729FFEE

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Thank you for your input and following protocol

We will allow 2-3 buisness days for them to process/analyze,then if needed will contact someone from McAfee Labs on your behalf and escalate it.

Cliff
McAfee Volunteer
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McAfee Employee dmeier
McAfee Employee
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Message 5 of 5

Re: False Artemis!96C36729FFEE

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This has been marked as clean, and shouldn't give you any more trouble.

- David

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