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bertle
Level 7

False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

Do I need to quarantine the files identified as Artemis!8D5E64D00214 or Artemis!2AD94DDF25D3 ?

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7 Replies
catdaddy
Level 20

Re: False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

,

               Please follow these guidelines and instructions :

All the best,

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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exbrit
Level 21

Re: False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

Moved to the Artemis section and I altered your header to reflect the numbers in case someone from the labs spots this.

You should try to determine whether or not they are malicious.  Artemis means that they are suspicious and unknown to the database.

Outlined here: 

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exbrit
Level 21

Re: False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

There, you got two for the price of one....;-)

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catdaddy
Level 20

Re: False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

Ooops   Guess you can say we are on the same page...Chuckle.

Cliff
McAfee Volunteer
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bertle
Level 7

Re: False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

I sent emails to virus_research@mcafee.com with the Artemis detection name of each file.

How can I determine if these files are malicious if I do not know what files are being identified?

I only have obscure names Artemis!8D5E64D00214 and Artemis!2AD94DDF25D3

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exbrit
Level 21

Re: False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

Go to quarantined Items and expand on the detection, and see if it displays a file. Then upload to VirusTotal to see if anyone else detects it. McAfee is still going to detect them until they suppress them.

Did you get an Analysis ID # ?

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Peacekeeper
Level 20

Re: False Artemis!8D5E64D00214 & Artemis!2AD94DDF25D3 - What To DO?

This ID is sent practically immediately after you sent the emails but as you appear not to sent the files follow what Peter and Cd suggested and resubmit them after looking in quarantine area and restoring them disable real time scanner for a few minutes while you zip teh files up separately and password protect them as mentioned and email them to McAfee. Re-enable Real time scanning.

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