Using McAfee LiveSafe.
LiveSafe places a file entitled JTSettings.plugin into quarantine and thence disables the program entitled JTAlertX. The program is a useful adjunct in amateur radio operation and is known to be safe by users. There have been recent reports to the software author that this problem has affected many radio operators trying to use the program.
Restoring it from quarantine yields a working program until the anti-virus scans it and quarantines the offending file again. There seems to be no way to "whitelist" the file or identify it as safe.
Any thoughts about how to overcome the disruption?
M Therrien -- N1MD
Solved! Go to Solution.
Thank you for your confirmation. Have you received any decision back from McAfee Labs? If not please provide me your Analysis ID# and I can escalate it on your behalf.
I sent an email to firstname.lastname@example.org a week ago, before I posted here, and received no response whatsoever.
I do not have an Analysis ID# or any other communication.
Waiting . . .
Thank you for showing me the error of my ways.
I zipped and encrypted the suspicious file and sent it for analysis.
I received a prompt response that says the result of the analysis was inconclusive and was being sent for further processing.
My Analysis ID# 10365319