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Reliable Contributor exbrit
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Message 11 of 16

Re: False Artemis!813E4FF9B8D5

BTW I assume you've made sure the software is updated?

Reliable Contributor exbrit
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Message 12 of 16

Re: False Artemis!813E4FF9B8D5


Peacekeeper wrote:



Is this consumer version or enterprise version? Sounds as if they assume you have enterprise it uses dats consumer does not though not sure re extra dats


Yes Extra DAT's can't be applied to Consumer software, those customers must wait for an update.

Reliable Contributor exbrit
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Message 13 of 16

Re: False Artemis!813E4FF9B8D5

To the OP - is it still being detected as the original Artemis numnber as in the header?

I'd like to send a message to a contact at McAfee Labs so have to be sure.

Re: False Artemis!813E4FF9B8D5

Yes, it's the same Artemis number Ex Brit.  I do appreciate all your help.  Currently thinking about just uninstalling McAfee and switching my business to AVG or Norton.  I just don't understand why avertlabs won't reply to me....

Reliable Contributor exbrit
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Message 15 of 16

Re: False Artemis!813E4FF9B8D5

OK, will email...keep your fingers crossed.

Reliable Contributor exbrit
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Message 16 of 16

Re: False Artemis!813E4FF9B8D5

Sent, good luck 😉  Will post when/if response received.