Is this consumer version or enterprise version? Sounds as if they assume you have enterprise it uses dats consumer does not though not sure re extra dats
Yes Extra DAT's can't be applied to Consumer software, those customers must wait for an update.
Yes, it's the same Artemis number Ex Brit. I do appreciate all your help. Currently thinking about just uninstalling McAfee and switching my business to AVG or Norton. I just don't understand why avertlabs won't reply to me....