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Re: False Artemis!813E4FF9B8D5

BTW I assume you've made sure the software is updated?

Re: False Artemis!813E4FF9B8D5

Peacekeeper wrote:

Is this consumer version or enterprise version? Sounds as if they assume you have enterprise it uses dats consumer does not though not sure re extra dats

Yes Extra DAT's can't be applied to Consumer software, those customers must wait for an update.

Re: False Artemis!813E4FF9B8D5

To the OP - is it still being detected as the original Artemis numnber as in the header?

I'd like to send a message to a contact at McAfee Labs so have to be sure.

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Message 14 of 16

Re: False Artemis!813E4FF9B8D5

Yes, it's the same Artemis number Ex Brit.  I do appreciate all your help.  Currently thinking about just uninstalling McAfee and switching my business to AVG or Norton.  I just don't understand why avertlabs won't reply to me....

Re: False Artemis!813E4FF9B8D5

OK, will email...keep your fingers crossed.

Re: False Artemis!813E4FF9B8D5

Sent, good luck 😉  Will post when/if response received.

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