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megatar
Level 7

False Artemis!81373812FF3D

I need to use this .exe but it keeps quarantining it. It is A3LifeLauncher.exe ... I believe its detecting a anti hacking service. I emailed it to virus_research@mcafee.com but was told this will speed up the process. Thanks

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catdaddy
Level 20

Re: False Artemis!81373812FF3D

,

              If I may ask, is this in regards to the other thread you created?   If indeed it is, please follow the suggestions given with-in the reply. You can also submit the file mentioned here-in to www.virustotal.com.

                A lot of issues occur when downloading files in order to play a game. Upon successful submission to McAfee Labs. You should receive a confirmation with a Analysis ID #. after allowing the appropriate time 4-5 business days. Please kindly post back the Analysis ID #, and we can quite possibly contact a McAfee Labs Technician/Engineer and expedite the process.

Regards,

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!81373812FF3D

,

                   Could you please apprise us if your issues have been resolved? Or if you possibly need further assistance?

Thank You in advance

All the best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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