I'm trying to install some games I had purchased many years ago from oberon on my new laptop. Each time I try to run the installer I get a pop up saying it's been quarantined because it's flagged as Artemis!7F13EB3DFE7D. I have never had any issues installing or playing the games on any of my previous computers I would like to know how I can allow them to be installed and played. This is my first time using McAfee as my AV so maybe I'm missing something obvious. Any help would be great
Actually the majority of Steam/Minecraft/FoxHud executables/installers are detected by most Security applications, due to Versions being updated/changed. You could (Exclude) the file using your McAfee software,however it would be detected again upon being accessed.
This is McAfee's way of protecting your system's best interests. Submitting your detection to McAfee Labs to be analyzed/processed in almost all instances, will suppress the detection. If for some reason after following protocol of allowing 2-3 days and McAfee has not cleared your detection.
Please kindly post back and provide the (Analysis id#) associated with your submission,and I will escalate your case on your behalf.
Hope this helped you to better understand...
All the Best
Please kindly post back and provide the (Analysis ID#) associated with your submission,and I will escalate your case on your behalf. Of course if your Artemis! detection has been suppressed, kindly apprise us as we can consider this discussion *resolved*.
Marking this discussion as 'Assumed Answered' and locking it. No further communication/correspondence from the OP. If further assistance is needed, please create a new thread.