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Reliable Contributor catdaddy
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Message 11 of 17

Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA

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,

                    I am sorry to say, that I have not. Please know that I will contact the 'Lead Field Technician' on your behalf. Thank you for your patience. We have to remember also, that due to the large amount of 'Daily Detections' (150,000) or more sometimes is the culprit.

                     Again, I have just sent off another request in regards to your Detections. Hopefully we will hear something back, in short order.

All the very Best,

Catdaddy

McAfee Community Moderator

Consumer Products.

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 12 of 17

Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA

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Could you please confirm that both Detections have been Suppressed?

Thank you in Advance

All the very Best,

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer

Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA

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yes,the detections have been supressed!Thank you so much for your help,David and catdaddy~Have a nice day!

Reliable Contributor catdaddy
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Message 14 of 17

Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA

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,

                         You are quite welcome, Glad that all is OK Many thanks for the efforts on their part from McAfee Labs.

All the very Best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 15 of 17

Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA

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I was not aware of the fact, it has been a week since you had submitted your Detections. Please know that I have contacted a Technician on your behalf.

All the very Best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
McAfee Employee dmeier
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Message 16 of 17

Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA

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Hello guys, I'm sorry it took us this long, but I have whitelisted both of those files.  It should already be updated in the cloud, and should no longer be detected.

- David

Reliable Contributor catdaddy
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Message 17 of 17

Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA

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,

            Thank you David Much appreciated.

Regards,

CD

Cliff
McAfee Volunteer