One needs to get a new analysis number as this considered a new case. I assume the file changed? If nothing changed ok will stir them
Ok one has to now wait 3 days if no fix by then post back and I will escalate it. Sorry that is the rule we in most part have to follow.
Sorry my brain not working. I have escalated the detection no reply re ticket yet means they are a tad busy I assume
Ticket #: AM001276 - Analysis ID: 10457571 false detection maybe