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ribeyerobbo
Level 7

False Artemis!69d96c11f391

!

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3 Replies
Peacekeeper
Level 20

Re: False Artemis!69d96c11f391

You could say more than ! If you are saying you have what You feel is a false detection follow this method to get it fixed.

Irf you sent it correctly you will get an immediate reply with an analysis id number post that here and if no fix in 3 days pst back and we can escalate the detection.

Note zip files are not to be greater than 10Mb if they are post the link to a www.virustotal.com scan of the file(s) and we will escalate

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catdaddy
Level 20

Re: False Artemis!69d96c11f391

It has been over a month that you reported your issue. Normally we have these resolved in (Days)? Could you kindly confirm if your issues is (Solved). If not we can only assume it is.

Thank you

Cliff

Moderator

Consumer Products (Artemis!)

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!69d96c11f391

Due to no further correspondence, I assume your issue is solved.

Cliff
McAfee Volunteer
0 Kudos