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zn
Level 7

False Artemis!5D1366EF414A

  1. ConnectionTester.exe

Another executable which is part of our connection application (Scomis Hosted Application Connector V5 | Frequently Asked Questions) in use daily by over 500 schools in England.  From today it seems McAfee has decided it is a trojan :-(

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6 Replies
catdaddy
Level 20

Re: False Artemis!5D1366EF414A

Please read the following Document; 

If you feel that this is Legitimate software,this should assist you.

All the very Best,

Catdaddy

McAfee Volunteer Moderator

Cliff
McAfee Volunteer
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zn
Level 7

Re: False Artemis!5D1366EF414A

I did that - it says to post here as well as submitting the file via email. Thanks.

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catdaddy
Level 20

Re: False Artemis!5D1366EF414A

If you have successfully submitted the File/Program in question. You should have received a Automated confirmation of having done so. With the confirmation that the File/Program is being analyzed, is a (Analysis id #, allow the appropriate time (4-5) business days and if not resolved, please post back the Analysis id #, and quite possibly we can expedite the process.

Regards,

Catdaddy

McAfee Volunteer Moderator

Cliff
McAfee Volunteer
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zn
Level 7

Re: False Artemis!5D1366EF414A

We seem to have been caught by an Artemis detection which I think is some kind of heuristic?

It is only happening in Windows 8 - why wouldn't the same version of McAfee with the same patch and DAT date be different detection in Windows 7?

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SafeBoot
Level 21

Re: False Artemis!5D1366EF414A

Normally it would - perhaps you have different levels of Artemis sensitivity set for the two platforms?

Without knowing what McAfee products/versions you are using it's hard to say though.

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zn
Level 7

Re: False Artemis!5D1366EF414A

clean installations of Windows 7 and 8.1 both windows updates to current, both installed fom the current VirusScan Enterprise 8.8 Patch 4 August 3rd update.  No other options than default installation and initial DAT update during installation.  Totally standalone, no EPO, etc.

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