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dtmhjz
Level 7

False Artemis!5485971C663D

Artemis!5485971C663D

File Name: FEZERO_CLIENT.EXE

I could not play an online game because the real-time scan keeps removing this as a "trojan," but I am positive that it is not infected since everyone else that plays the game have not been affected by it.

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14 Replies
Peacekeeper
Level 20

Re: False Artemis!5485971C663D

Submit the file as per this FAQ

http://vil.nai.com/vil/submit-sample.aspx

You should get an immediate detection reply. Reply to this saying in subject False positive and name of the detection. Say why you think it is a false +ve in the body of the email. Give a link to the download page as well.

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dtmhjz
Level 7

Re: False Artemis!5485971C663D

I am confused on what to do now. Do you mean reply to your post? And also what do you mean the download page (is it the download page of the file/game)? I ran the detection and this is the link that I got: https://www.virustotal.com/file/9a1463724b51a674c173fd43ccbf8c1d18a6b0087e36332a88c8dcfeea7f1fa8/ana...

And I also got a page saying McAfee Getsusp scan results.

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Peacekeeper
Level 20

Re: False Artemis!5485971C663D

When you send the file you will if it worked get an immediate auto detection reply. Reply to this email as I said changing the subject. If you did getsusp did it detect it? If you added your email address to the preferences you will get an email back from mcafee via the getsusp submission.

Either way note the analysis number and if no fix in say 3 days post the number here and I will bump it to a tech.

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dtmhjz
Level 7

Re: False Artemis!5485971C663D

Yes it detected it but I did not get an email. I've put my email to the preferences.

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Peacekeeper
Level 20

Re: False Artemis!5485971C663D

Did you do that before you ran it? If no email next day something was amiss so either redo it or use the email option.

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dtmhjz
Level 7

Re: False Artemis!5485971C663D

The first time I didn't. But I redid it this morning and I put the email in before I ran it. I will try the email option then.

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dtmhjz
Level 7

Re: False Artemis!5485971C663D

I got the analysis ID: 6889593. Does this mean that they will correct it soon? and how will I know if they do?

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Peacekeeper
Level 20

Re: False Artemis!5485971C663D

They should contact you if nothing in 3 days post back and I will stir them up. Check the file again and update mcafee first of course.

Message was edited by: Peacekeeper on 5/02/12 4:10:56 PM
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dtmhjz
Level 7

Re: False Artemis!5485971C663D

Ok. Thank you for your help.

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