Could you please confirm that you have successfully submitted your Artemis! Detection? If indeed this is the case,did you receive a Analysis id# Back?
Did you enter your email address under preferences in the Getsusp Interface?
You can also upload your detection to Virustotal.com and obtain the Hash values.
If you cannot zip it and password protect with the word infected .
I uploaded it again, and verified my e-mail address. We'll see if they get it. I did not upload a scan this time, but found the JTAlerts.plugin file and sent it. Thanks.
You should get a workitem number or similiar name did you? The email submission gets a reply immediately unsure about getsusp.
You should receive a (Work Item #) from McAfee when successfully submitted to Getsusp also?
Have you attempted to submit to Virus Total.com and provide us the hash Values?
Then we can forward them to McAfee Labs on your behalf to escalate your case.