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False Artemis!338C604F8243

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Recently triggered by a tutorial CD by german publisher "Hanser Fachbuch" from 2007

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nkelly
Level 11

Re: False Artemis!338C604F8243

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Hi Sebastian,

The file has been reviewed and confirmed to be non-malicious. It will no longer be detected by GTI.

Regards,

Nick

8 Replies
mbagheryan
Level 12

Re: False Artemis!338C604F8243

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Can you describe what is the problem?

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Re: False Artemis!338C604F8243

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Well, the CD is accompanying a book on Delphi programming.

One of the tutorials on the disc (precompiled as .exe) immediately raises the alert, thereby preventing any extraction of content from the CD.

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mbagheryan
Level 12

Re: False Artemis!338C604F8243

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You can go to the settings and set the Artemis scan to Very low.

Artemis is checking scripts and may be there is some suspicious thing found there!

Anyway set it to very low and it will done.

Let me know about the result...

Peacekeeper
Level 20

Re: False Artemis!338C604F8243

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Actually this is an enterprise suggestion correct? As in consumer you cannot lower the scanning level. At least this correct in that the only scan thoroughness lowering affect all detections

What product do you have?

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Re: False Artemis!338C604F8243

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McAfee VirusScan Enterprise + AntiSpyware Enterprise is in use.

Though lowering the Artemis scan is not an option due to corporate specifications.

Is it necessary to submit the file?

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mbagheryan
Level 12

Re: False Artemis!338C604F8243

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I think it worth to see the result by change it to very low.

You should do this for temporary term not permanent, and If you got the same error it is recommended to  submit the file to McAfee for omitting it from suspicious format (If it is clean) 

Peacekeeper
Level 20

Re: False Artemis!338C604F8243

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I assume this what you want

This for consumer

If it is a corporate issue then

Detection Dispute Submission | McAfee Labs

nkelly
Level 11

Re: False Artemis!338C604F8243

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Hi Sebastian,

The file has been reviewed and confirmed to be non-malicious. It will no longer be detected by GTI.

Regards,

Nick