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erf1966
Level 7

False Artemis!28D48C4DBB795

While installing Battlefield 1942 on a Windows 8 machine McAfee detected and quarantined the file RemoteConsole.EXE and terminated the installation.

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9 Replies
Peacekeeper
Level 20

Re: False Artemis!28D48C4DBB795

Submit the file via email via the method described here

http://vil.nai.com/vil/submit-sample.aspx

When you get a reply ( should be immediate) reply back changing the subject to False+ve and name of detection

Say why you think it is so and where you got the file from.

Post the analysis id number here and came back if no fix in 4 days and I will expediate things

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erf1966
Level 7

Re: False Artemis!28D48C4DBB795

Analysis ID:  7816099

Is this a false positive or the real deal?

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Peacekeeper
Level 20

Re: False Artemis!28D48C4DBB795

If no Answer in another 2 days I will ping a lab tech to manually check it.

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erf1966
Level 7

Re: False Artemis!28D48C4DBB795

I got an email that said:

Analysis ID: 7816099

File Name                             Findings                                                Detection                                        Type               Extra

-------------------          |------------------------------|----------------------------|------------|-----

remoteconsole.exe   |current detection                     |rdn/generic.dx!crc               |Trojan    |no  

current detection [remoteconsole.exe]                                                                  

   The file submitted is malware that can be detected with curred DAT files. It is       

recommended that you update your DAT and engine files and scan your computer again.   

Does this mean the file is Malware or is this a generic response?

Thanks,

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Peacekeeper
Level 20

Re: False Artemis!28D48C4DBB795

I will ask I suppose depending on whether the tech is working this weekend you should have an answer soon.

Did you reply to that email as I suggested?

Message was edited by: Peacekeeper on 23/11/13 6:35:59 AM
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erf1966
Level 7

Re: False Artemis!28D48C4DBB795

Yes I did although I'm not sure if I did it correctly.

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Peacekeeper
Level 20

Re: False Artemis!28D48C4DBB795

Have to await my contact to start his work cycle.

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vinoo
Level 13

Re: False Artemis!28D48C4DBB795

Have escalated this internally to get looked at.

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erf1966
Level 7

Re: False Artemis!28D48C4DBB795

Thanks

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