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asoler
Level 7

False Artemis!125695BC9D43

Recently McAfee Viruscan detects a updater file from our accounting software from GrupoSP company as a possible threat.

The filename is "A3UPDATE.1.1.64.ZIP"

Because of that, we can't update this software.

Can you please remove it from your database?

Thank you.

Attatchment removed by Moderator until Analyzed by McAfee

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2 Replies
catdaddy
Level 20

Re: False Artemis!125695BC9D43

,

               Could you kindly try following these Guidelines/Instructions to resolve your issue?

  

                Or if it is your own software Detection Dispute Submission | McAfee Labs

All the Best,

-CD

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False Artemis!125695BC9D43

​,

         Due to inactivity and no further responses, I am assuming this thread as 'Assumed Answered'. If this is indeed not the case, kindly create another thread if you still need assistance.

Thank you,

All the Best,

Cliff

Moderator

Cliff
McAfee Volunteer
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